Showing posts with label services. Show all posts
Showing posts with label services. Show all posts

Thursday, August 6, 2009

The evolving Library: self-service issue and return

Installation of self-service issue and return in Queen Mary Libraries is proceeding on schedule, and should go live in all Libraries in the week beginning the 17th August 2009.

This will mean you can borrow and return books at Mile End, Whitechapel and West Smithfield Libraries with a minimum of intervention from Library staff, using your existing Library barcode and associated PIN.

Your Library barcode is found on the front of your ID/Library card; if you do not know your PIN, please ask at the Library counter.

Library staff will be on hand to offer help and support with the self-service system.

Installation of self-service issue and return adds to the services Library users can already access for themselves, which currently include checking loans and reservations and renewing items.

For more information about these new services, please check the Library website at http://www.library.qmul.ac.uk/

Friday, February 6, 2009

Free scanning available at all Library photocopiers

It is now possible to scan documents for free at any Library photocopier. All you need is your QMUL ID card and a USB storage device. If you need any help feel free to ask any available member of staff.

Scanning instructions for Library Photocopiers:

1. Select the USB Print & Scan tab
2. Insert USB storage device into slot - front top left of copier
3. Once device has been detected, select it using the touchscreen.
4. Press the scan button on the bottom right of the screen and start scanning by pressing the green button.
5. Once all desired pages have been scanned select the Save button and logout as normal.

More detailed scanning instructions can be found here: www.library.qmul.ac.uk/pdfs/scanning_instructions.pdf

Monday, June 2, 2008

From 11th June, Main Library Issue Counter will open at 10.30am each Wednesday

Starting next week, until the end of the vacation, the Main Library will be opening its doors as usual at 9.00am on Wednesday mornings, but the issue counter will open at 10:30am. This is to enable us to do some staff training.

Books can be borrowed using the self issue machine and books can be returned in the book drop during this time.

Your feed-back on problems you might encounter would be useful for future planning.

Tuesday, May 13, 2008

Medical and Dental Libraries Loan Period Survey

We want your opinions about the length of time you should be able to keep the books you borrow from the Medical and Dental Libraries, and about related issues like renewals, reservations and their effects on overall book availability. We also have a few changes in mind and value your views on those too.

The survey is not intended to influence policy about loan periods applied at the Main Library.

It is very short and will only take 5 minutes of your time.

>> Start the survey <<

If you find the current loan periods do not meet your requirements - here is
your opportunity to do something about them.

If you have any difficulties accessing the survey please contact Jacquie Thomas

Tuesday, February 12, 2008

E-books week taking place Monday 11th February through to Friday 15th February 2008

QM Library Services are highlighting e-books that have been purchased for student and staff use. We currently have e-books for Business and Management, Dentistry, Economics, Engineering, Geography, History, Medicine, Politics and Reference books such as dictionaries.

Look out for the posters and pick up book marks from the library counters. Contact your subject librarian for more information about books in your subject area.

Any questions about ebooks in general? Please contact Marie Montague <m.b.montague@qmul.ac.uk>.


Monday, February 11, 2008

New Intersite Return Service for One Week and Ordinary Loans

From Monday February 11th you can return any One Week or Ordinary Loan to any QMUL library, and it will be returned to the library which you borrowed it from. Loans returned in this way will be cleared from your record at the time when you hand them in, and any fines due may be paid at any library.

Please note that it will not always be possible to have loans reissued at other libraries after the maximum renewal limit has been reached, as a result of local differences in loan policies.